Returns & Exchanges
At Ruggable, we want you to love your space, which is why we offer a 30-day window for returns and exchanges on all items in their original, like-new condition. Please note that a $25 processing fee will be deducted from your refund to cover the cost of return shipping and handling.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal and enter your order number and shipping zip code to select the items you wish to return or exchange.
- 2.Prepare the Package
Carefully roll your Rug Cover with the pattern facing out and place it back into its original packaging or a similar protective mailing tube.
- 3.Attach the Label
Download and print the prepaid shipping label provided by our portal and securely tape it to the outside of your return package.
- 4.Drop Off and Track
Bring your package to the nearest authorized shipping carrier location and keep your receipt for tracking until your refund is processed.
