Returns & Exchanges

At Ruggable, we want you to love your space, which is why we offer a 30-day window for returns and exchanges on all items in their original, like-new condition. Please note that a $25 processing fee will be deducted from your refund to cover the cost of return shipping and handling.

Return Process

  • 1.
    Initiate Your Request

    Visit our online Returns Portal and enter your order number and shipping zip code to select the items you wish to return or exchange.

  • 2.
    Prepare the Package

    Carefully roll your Rug Cover with the pattern facing out and place it back into its original packaging or a similar protective mailing tube.

  • 3.
    Attach the Label

    Download and print the prepaid shipping label provided by our portal and securely tape it to the outside of your return package.

  • 4.
    Drop Off and Track

    Bring your package to the nearest authorized shipping carrier location and keep your receipt for tracking until your refund is processed.